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We are happy to accept your return within 30 days of purchase, with no questions asked. To ensure proper handling of your return, please follow these easy steps: 1. Find the Packing Slip included with your order. 2. Pack up the item(s) you wish to return. 3. Enclose the Packing Slip and the item(s) being returned and send to: Silkies Returns 4919 Hickory Blvd. Granite Falls, NC 28630 Sorry, no credit will be given for any returns received past the allowable 30-day window. All accepted returns will be credited (less shipping & handling) to the original form of payment within 7-10 days of receipt. Return shipping costs are not refundable. Note: We are unable to process exchanges at this time. For assistance with returning your order and placing a new order, please contact Customer Service at [email protected]. Damaged or Defective Item? If an item was damaged or defective upon arrival, please let us know! Contact Customer Service at [email protected] before you return the item so we can assist you with return shipping fees and a replacement. Questions? Please contact Customer Service at [email protected]. |
